Frequently Submitted Requests
Police Services
For a police emergency or to report a crime in progress, dial 9-1-1 immediately. To report a crime that has already occurred and involved injury, threats, or danger, contact the Goodyear Police Department’s non-emergency line at 623-932-1220. To file a police report online, click HERE.
Trash & Recycling
Solid Waste Services supports the collection of residential trash, recycling, and bulk items.
To submit a request, select the appropriate option below:
- Bulk (Uncontained) Trash Collection: Missed pickup or premature placement of bulk trash
- Container Exchange: Request to exchange a damaged or unusable container
- Container Left Out: Report a container left out
- Trash/Recycling Pickup: Report missed trash or recycling pickups
Click HERE for curbside services, monthly pickup, and service area information.
Street Parking
Common parking complaints involve on-street parking. Parking a licensed vehicle on City streets is not a City Code violation; however, many subdivisions prohibit on-street parking through HOA CC&Rs, which are enforced by the HOA. To report on-street parking concerns, click HERE to contact your HOA.
The Goodyear Police Department enforces parking regulations for commercial vehicles (2-ton capacity or greater), no-parking zones, handicapped spaces without proper placards, sidewalks, vehicles facing the wrong direction, or vehicles parked more than 18 inches from the curb. To report these issues, call the non-emergency line at 623-932-1220.
Traffic, Signs & Signals
The Traffic Operations Division maintains the City’s traffic signals, traffic signs, fiber optics, traffic counts, school flashers, crosswalks, illuminated street name signs, and streetlights. Requests regarding broken, flickering, or non-functioning streetlights, as well as damaged or missing street signs, can be submitted below.
To submit a request, select the appropriate option below.
- Street Lights: Graffiti, light out, request for shield, etc.
- Street Signs: Damaged, graffiti, missing, new, etc.
- Traffic Signals: Malfunctions, installation, etc.
For additional information on transit, CIP Management and Goodyear RSAP, click HERE.
Code Enforcement
Code Enforcement helps address concerns related to private property compliance. To submit a request, select the appropriate option below:
- Weeds/Trees/Shrubs/Overgrowth on Private Property: City code requires property owners to maintain landscaping, including removing weeds over 6 inches tall and trimming vegetation that obstructs the public right-of-way. Some subdivisions also enforce landscaping standards through HOA CC&Rs. Click HERE to contact your HOA.
- Public Nuisance: outdoor storage
- Parking: Commercial, inoperable, recreational, trailers etc. parked on private property
- Property Maintenance: Broken window, fence maintenance, green pool, roof maintenance, peeling paint, mechanical work, etc.
- Assisted Living: traffic, noise, signs, vehicles
- Graffiti: graffiti, vandalism on block walls, signposts, buildings, etc.
- Water: Irrigation, backwashing pools, uncontrolled water running from faucets, etc.
- Signs: A-frame, balloons, banners, flags, political, yard sale etc.
For additional information on code compliance and steps taken on reported issues, click HERE.
Animals
If you are experiencing any of the issues listed below, select the appropriate option below:
- Animal Nuisances: Animal feces, excessive waste, excessive noise or odors, barking dogs, presence of flies and insects, unpermitted animals
- Barking Dogs: Review the barking dog complaint process along with important phone numbers related to animal nuisances by clicking HERE.
- Dead Animal Pickup
To report an immediate emergency, such as an aggressive or loose animal in the roadway, an animal attack, or a bite, call the Goodyear Police Department at 623-932-1220.
To report a stray animal, click HERE to contact Maricopa County Animal Care and Control, or call 602-506-7387.
If you witness an animal being abused or living in unsafe conditions, contact the Arizona Humane Society at 602-997-7585, ext. 2073.
Water & Sewer
The Water Services Department provides essential services in the areas of utilities and stormwater for Goodyear Water Customers. Use Service Area Finder for specific address service provider information.
To submit a request, select the appropriate option below:
- Pool Drain Authorization Application: Request authorization to drain a pool
- Waste/Running water: Leaks or excessive water usage
- Storm Drain Issues/Illicit Discharge: Storm drain inlet, a clogged storm drain, or standing water in a retention basin
- Loose lids: Loose or damaged lid on a water valve or water meter box.
- Sewer lids: Loose or damaged sewer/manhole lid
For frequently asked questions about Water Services, including billing, service issues, and maintenance information, click HERE.
Streets & Sidewalks
The Streets Division is responsible for street maintenance, repairs, street sweeping, emergency clean-up, and the City’s pavement management program.
To submit a request, select the appropriate option below:
- Sidewalks: Repair needs on city-owned sidewalks, ramps, and curbs
- Debris in the roadway: Branches, gravel, rocks, etc.
- Pavement issues: Potholes, cracks, or other damaged pavement-related concerns.
For additional information on city streets, sidewalks, and unimproved right-of-way, or sweeper operations, click HERE.
Construction-Related Issues
Use the request types below to report concerns or damage to streets related to new construction or development projects.
- Construction Nuisances: Debris, dust or noise related to construction sites
- Pavement Issues (Construction-Related): Street concerns associated with new construction or development projects, including fiber installations
For information on building safety, planning and zoning, or development fees, click HERE.
For permitting information, forms, and applications, click HERE.